Privacy policy and data protection statement

At Enhance Family Day Care and In Home Child Care, we are committed to protecting your personal information and your right to privacy.

Procedure

Information we collect

We collect personal information that you voluntarily provide to us when you register on our website, express an interest in obtaining information about us or our products and services, or otherwise contact us.

The personal information we collect may include:

Name and Contact Data (e.g., email address, phone number)
Credentials (e.g., passwords, security information for authentication)
Payment Data (e.g., payment instrument details, transaction data)

How we use your information

We use personal information collected via our website for a variety of service delivery purposes described below. We process your personal information for these purposes in reliance on our legitimate organisational interests, in order to deliver services applicable to you and/or for compliance with our legal obligations.

To facilitate account creation and login processes
To send administrative information to you
To fulfill and manage services requested or/required by and for you.
To manage user accounts
To deliver targeted advertising to you

Sharing your information

We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations. More specifically, we may need to process or share your data in the following situations:

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy policy.

Data retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law.

Your privacy rights

In alignment with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) you have certain rights under applicable data protection laws. These may include the right to:

Be informed about the collection of your personal information
Request access to your personal information held by Enhance Family Day Care and In Home Child Care
Request correction of your personal information if it is inaccurate, out-of-date, incomplete, irrelevant or misleading
Request to opt out of receiving direct marketing communications
Complain if you believe your privacy rights have been breached

Security of your information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

Changes to this privacy policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact us

If you have questions or comments about this policy, you may contact us by selecting “Policy” in our Feedback and Complaints form or:

Enhance 7/20 Smallwood Place, Murarrie QLD 4172

Enhance FDC: 07 3899 1622

Enhance FDC: enquiry at enhancefdc.au

Enhance IHCC: 07 4962 1283

Enhance IHCC: enquiry at enhanceihc.au

Variations

Enhance Family Day Care and In Home Child Care reserves the right to vary, replace or terminate this Policy.

The PDF version of the policy can be downloaded from this url: https://bit.ly/EFDCPrivacyPolicy